Leadership Skills

Whilst most of our training is bespoked, the following is an example of a leadership training programme.

All of the modules are practical and pragmatic and are focussed on the requirements of the business. They give the delegates the time to practice their new skills in a ‘safe’ environment, and to receive feedback leading to individual action plans that are taken back to the workplace.

Example Module content:

Leadership Development Programme

From Strategy to Action

Continuous Process Improvement


Managing people in & out of the business

Marketing for Managers

 
  • Determining appropriate strategies
  • Identifying the things the organisation must ‘do well’ to succeed and linking these to the strategy via a BSC (Balanced Scorecard)
  • Linking the strategy to the actions of all employees
  • Appraising and Managing employees by Targets and Objectives to achieve organisational goals and strategies
  • The significance of processes in terms of customer satisfaction and customer loyalty
  • Core processes, the process owners and effective interface management
  • Principals of efficient processes and how to optimise processes
  • Developing ‘Lean’ process
  • Change Management focus
  • Professional selection of applicants, interview techniques and hiring employees
  • Creating development plans to stretch all employees
  • Creating Talent Management Strategies to stretch the best
  • Understanding HR policy for Disciplinary and Poor Performers
  • Concepts to increase ROI in HR, the business and

 
  • Get on the ‘front foot’ to seize opportunities
  • Identify market opportunities and methods to defeat the competition
  • Identify and evaluate campaigns which will deliver value
  • Determine Brand building activities

Leadership Development Programme

 

Finance for non financial Managers

 

Leadership

 

People & Performance

Appraisal Skills
  • Generation and definition of success relevant data to control your area of responsibility
  • Comprehensive  scorecards and kpi’s: Financial – sales and after sales performance
  • Professional analysis and interpretation of operational figures
  • Deriving action plans and measures
  • Own leadership approach. Role and responsibilities of a leader
  • Interdependence between own leadership behaviour and customer orientation of employees
  • Maximising motivation and performance through feedback
  • Situational leadership in different challenging management situations
  • Defining great performance and the elements which drive it
  • The psychology of performance
  • The physiology of performance
  • Building mental toughness and personal resilience
  • Creating a competency set
  • Creating processes and relevant documentation
  • Assessing and scoring performance – linking to reward if appropriate
  • Career, Succession and Development Management
  • Skills of appraisal